Evocate | IT Help Desk, Remote work place setup, Voip and Telephony

    Our Services

    Melbourne Managed Services 24/7

    Our Melbourne based Managed Services team is here to provide peace of mind for your business 24/7. We work as an extension of your IT team, around the clock. Built for a purpose to maintain, grow and support the health of your IT infrastructure. We offer remote and Melbourne based on-site support, to take care of automatic backups and maintain server integrity using a range of local, off-site or cloud based solutions. We also facilitate Melbourne based team training sessions with examples of IT best practice to minimise times when things go astray.

    Voice and internet

    We integrate services for voice systems and internet management in the cloud. You can easily collaborate, hold virtual meetings, email or chat 24/7 from anywhere in the world to your team or clients. Our Melbourne based team will work with you to create a tailored cloud based solution. We find that the cloud can reduce cost associated with traditional voice systems and ensures scalability for times when you need to ramp up or down quickly. Internet comes in a range of options and our Melbourne based tech guru’s will quickly review your requirements to recommend and manage the very best solution.

    Cloud

    Adopting cloud starts with a business readiness assessment to determine your exact requirements. We then create a solution to mix and match the best use of a public, private or hybrid options. Adopting cloud computing has many winning advantages for business. You’re operationally nimble and can scale up or down quickly, only paying for what’s needed. Moving to a cloud also reduces hardware and software infrastructure management requirements. Once your solution is live, our crack team ensure you know what to expect through the transition. We can also provide 24/7 Melbourne based support and will show you how cloud improves day-to-day operations.

    Project work

    As your business evolves IT requirements change quickly, and what used to work doesn’t anymore. From time to time we implement upgrades, these are likely to be one-off projects to iron out IT speed bumps. Are Melbourne based team will work with you to develop a brief that outlines project requirements, explores options and scope. As part of our solution we create a timeline of works that identifies milestones so you know exactly what to expect and when, so there are no surprises. We can run our projects via DevOps to work with your budget and agree on an implementation schedule that works for you.

    Strategy and planning

    We want you to know what to expect now, and how to best plan for the future IT health of your business. Each company has different needs and we build easily understood and actionable IT plans. You may require a 6 month overview to consider rapid expansion and investment, or a 2 year road map that investigates IT pressure points, growth targets, adoption of new technology and implementation. Developed from the perspective of a virtual CTO or CIO, our strategy gurus create documentation and provide specialised IT advice when you need it most. We maximise results and ensure the long-term viability of IT infrastructure.

    Our managed services solutions

    We work as an extension of your IT team, around the clock. Built for the purpose to maintain, grow and support the health of your IT infrastructure. We ensure things run smoothly when we apply software upgrades for things like network security, firewall updates or improve IT infrastructure. Our tech guru’s provide expert advice to increase your operating efficiency, while minimising IT expenses. When our managed services are active, we will free parts of your business from some of those IT tasks that take chunks of precious time.

    Client Testimonies

    Our Products

    TheHub is a SharePoint Hub site that is customized to your needs both your company and employees.

    Popular Features

    • Communication with National news and Teams News.
    • Personalised quick links & Custom Navigation.
    • One pane of glass for access to systems & Personalized Branding & Styling for your Hub.

    DocsEvo Document Management is a SharePoint App used to create, upload, search and retrieve all documents in one location.

    Popular Features

    • Easily create, upload, search and retrieve documents.
    • Enable easier sharing and collaboration.
    • Implement workflows, reports and publishing features.

    New starters can experience a smooth and steady start with the automated boarding process.

    Popular Features

    • New starters can experience a smooth and steady start with the automated boarding process.
    • Get an overview of all the people under the Onboarding process.
    • In case of employee turnover, off-boarding process can be easy and smooth for both the employee and the management.

    SharePoint Policy Hub that makes finding up to date policies/procedures easy. Quickly manage access and track acknowledgments as well.

    Popular Features

    • Easily find up-to-date policies and procedures from one central location.
    • Use workflows to direct controls to people who need to review and approve.
    • Restrict policy documents only to people who need to have access.

    Our holistic and swift application management approach integrates planning, deployment, monitoring, security, automation, support, and data governance hence you can achieve optimal performance, security, and scalability for your cloud applications.

    Popular Features

    • Functions in the best manner with the least waste of time.
    • Generates powerful and efficient reports to assists in choosing the right candidates.
    • Find out information abou the candidate at any point in time in the application.
    • Eliminate manual paper-based application process.

    About Us

    Who We Are

    Evocate are a consulting and technology services company serving clients across Australia and the Asia-Pacific region. We specialise in cloud collaboration platforms, IT managed services, custom development, Migrations, Strategy & AI and Business Intelligence of SharePoint, Microsoft Teams, Microsoft 365, Dynamics 365 CRM and Microsoft Azure. Australian owned and headquartered in Melbourne, we have offices across Australia in Sydney, Brisbane, Adelaide and Canberra. Our team is made up of enthusiastic and skilful Microsoft experts that have a wealth of technical experience and business knowledge. Founded in 2009 by SharePoint and Dynamics consultants, we have the capacity to help mould your Microsoft 365 subscription, Azure environments, SharePoint & Microsoft Teams platforms and Dynamics 365 applications to meet your ever-changing business needs. Give us a call, we're always happy to help.

    Our Philosophy

    We believe in delivering what our customers expect (a great end product) and not just what they've asked for!

    Our Approach

    We collaboratively work with you to achieve a great outcome and achieve a great outcome from both a businesses and usability perspective.

    Our Promise

    Return on Investment 90
    Improve user satisfaction by90
    Improve Collaboration by95
    Improve Customer Management90
    Improve BI transparency90
    Increase User Adoption by90

    Pre Packaged

    RoadMap

    1
    First contact

    Our Microsoft Azure DevOps consultants based out of Melbourne work on a very personal level from the get go! This ensures that you start talking directly to your very own dedicated Evocate DevOps managed services expert based in you local city Melbourne to get a trusted solution.

    First contact
    2
    Unleash the cloud; Microsoft 365 and Azure

    Our Microsoft managed services DevOps consultants based out of Melbourne wil help you on the road to increasing internal & external networking as well as security using state of the art managed services tools that Microsoft has on offer.

    Unleash the cloud; Microsoft 365 and Azure
    3
    Mould Microsoft Teams to ever changing business needs

    Microsoft Teams as well as Microsoft 365's BPM tools can provide a great platform for addressing fast changing business needs. We can show you how.

    Mould Microsoft Teams to ever changing business needs
    4
    Migrate key line of business systems over to the cloud(Microsoft 365 and Azure)

    Start exploiting the benefits offered by the cloud(Microsoft 365 and Azure) for you existing applications and systems. Our Microsoft DevOps consultants based out of Melbourne can help you migrate your email and applications to Microsoft 365 and Azure.

    Migrate key line of business systems over to the cloud(Microsoft 365 and Azure)
    5
    Assist with information strategy and Leverage Artificial Intelligence

    Information is the life blood of business today. We help with addressing the core issues most business face with organic growth by implementing effective AI models.

    Assist with information strategy and Leverage Artificial Intelligence
    6
    Bringing visibility to Business Intelligence

    We help you bring relevance to your Business Intelligence. Talk to us to find out how.

    Bringing visibility to Business Intelligence

    Case Studies

    Contact Us